Shipping policy
Effective Date: 10/6/2025
Thank you for shopping with Canvas. We aim to deliver your favorite footwear as smoothly and quickly as possible. Please read our shipping policy to understand how your orders are processed and delivered.
1. Order Processing
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All orders are processed within 1–2 business days after receiving your order confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Duration
We offer nationwide shipping across Pakistan. Estimated delivery times are:
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Major cities: 2–4 working days
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Remote areas: 4–7 working days
Please note: Delivery times may vary due to courier delays or weather conditions.
3. Shipping Charges
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Flat rate shipping: PKR 250 per order.
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Free shipping on orders above PKR 5,000.
Shipping charges will be calculated and displayed at checkout.
4. Shipping Partners
We work with reliable logistics partners to ensure timely delivery, including:
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TCS
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Leopard Courier
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M&P
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Call Courier
- Postex
5. Incorrect Shipping Information
Please ensure that all shipping details are correct before placing your order. Canvas is not responsible for delays or losses due to incorrect shipping addresses provided by the customer.
6. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our support team immediately. We will coordinate with the courier to resolve the issue as quickly as possible.
7. Contact Us
For any shipping-related queries, feel free to reach out:
Canvas
Email: canvas226827@gmail.com
Phone: +92 308 222 6827